Total Quality Management (TQM) Survey Paper Essay

Total lumber Management (TQM) Survey Paper - shew ExampleHowever, many businesses make the effort but fail to fully achieve Total Quality Management.TQM incorporates all the vital concepts of product quality, process control, quality assurance, and quality improvement. Consequently, it is the control of all transformation processes of an boldness to better satisfy node needs in the most economical way.TQM is a technique utilize by manufacturing and service organizations to meet or exceed the expectations of the customer. The focus of TQM is the customer. In order to satisfy customers, organizations try out to provide them with quality product or service at the pay off time and at the right place. A quality product or service has the features, characteristics, and attributes to satisfy a given need. The dimensions of quality ar performance, features, reliability, conformance, durability, serviceability, and aestheticAll members of TQM organization strive to systematically mana ge the improvement of the organization through the current participation of all employees in problem solving efforts across functional and hierarchical boundaries in a way to meet the customers requirements and expectationsThe organizations that will be studied in this paper represent the manufacturing sector, non-profit sector, and the service sector. any one of these economic sectors has diverse values in quality of customer relations, and strategies towards TQM based on their customer needs along with their level of development in their sector.Manufacturing SectorAs of today, successful organizations are extremely driven by consumers, which increase customer satisfaction by providing quality products/services, and meeting target expectations (James 2004). The root focal point representing the manufacturing sector will be the Sunny wise to(p) Foods Company. Sunny Foods is in the viands service industry producing primarily value added egg based foods. Their headquarters is lo cated in Monticello, Maine, and another(prenominal) factories in Big Lake, LAKE ODESA, MI, Mason City, IA, and Panora, IA. Sunny Foods has more than 2,000 consumers, including schools, healthcare, military, and quick service restaurants. They produce more than one hundred sixty different goods that are labeled under Sunny Fresh Foods, or privately for other sell food marketers and food services. Sunny Foods manufacture fat and cholesterol free products, refrigerated and frozen meals, pre cooked frozen diced or scrambled eggs, peeled hard cooked eggs, frozen liquid egg mixes, and pasteurized eggs, SFF received a Baldrige portion out in 1999 in the small business category.. Sunny Fresh Foods currently employs 620 people (called stakeholders). Sunny Fresh Foods Location include Monticello, MN (headquarters, and plant), Big Lake, MN (Plant), Lake Odessa, MI (Plant), Mason City, IA (Plant), Panora, IA (Plant). Sunny Fresh Foods, Inc. was selected as the 2005 Malcolm Baldrige Award W inner for the manufacturing sector.Consumer driven quality is required in order for SFF to retain its large market share in the wholesale and retail food markets. The companys leadership must insure improvement in their